Call to Make a Reservation
Pet Connect reservations are accepted a minimum of 24 hours and a maximum 20 days prior to travel. Pet Connect reservations for interline or international travel must be booked within three to seven business days prior to travel.
Before you call, please have the following information ready:
- Breed
- Age
- Size of kennel (length, width, height)
- Approximate weight of the animal
- Ship from and ship to cities
- Date of travel
- Shipper and consignee info (name, address and phone)
- Health certificates
Signing up for notifications
When you call to make a reservation, be sure to ask your agent to sign up for notifications so you can receive emails with tracking information on your pet.
Cargo Call Center
5:00 am - 9:00 pm PST
1-800-225-2752