Becoming Known Under the Alaska Air Cargo Known Shipper Program

Shippers who wish to become Known must complete our TSA approved vetting process. Approval of Known Shipper applications require a number of steps, and will take a minimum of one week to complete. Some applications may take several weeks to be approved. Application times depend heavily on how quickly we receive the required documents.


Here are the steps you will follow to complete the processing of your known shipper application

1. Submit an application online or by phone

• Applicants who wish to apply online may do so here
• Applicants who wish to apply by phone may call 800-225-2752, option 4
• You will not receive a customer identification number until your application has been completed

2. Complete and sign the Known Shipper Contract

• Once we receive your application, we will email or mail a blank Known Shipper contract to complete, sign and return to us
• The contract must contain an original signature. We will not accept electronic signatures of any form

3. Provide a proof of address document

• Your proof of address document may be a monthly recurring bill such as a utility bill, or a mortgage statement
• Your document must contain the name and address provided on the application and contract
• The name and address on your document must match the name and address EXACTLY as provided on your contract and application
• Documents such as medical bills, solicitations, or credit card applications/offers may not be accepted
• Please contact our known shipper department at 800-225-2752, option 4 if you would like to confirm if the document you have to provide is acceptable

4. Complete the physical site verification visit

• An in person site visit at the physical address provided on your application and contract is required
• Site visits are performed by our authorized representative. Fees apply. Please call 800-225-2752, option 4 for more information on scheduling your physical site verification
• Our representative will provide and complete the required Site Verification form
• The Known Shipper applicant must be present with acceptable identification at the time of the visit

5. Renew your Known Shipper status annually

• If you are Known under our Known Shipper program, your Known status expires one year from the date of approval
• Annual site visits by our authorized representative are required to maintain your Known Shipper status (fees apply)
• To avoid interuption in your ability to ship, complete your annual site visit prior to the Known status expiration date
• If your name or physical address has changed, a new application is required
• If you decide not to renew, your Known status will automatically expire, and no further action is needed

*Note: The Known Shipper program is not the same program as the TSA Known Travelor program for individual passengers, and statuses do not extend to one another. TSA does not have a Known Shipper application process, and Known status under TSA is based on TSA's assessments not accessible by the public. We will check your status with TSA upon receipt of your application. If you are Known under TSA, we will notify you. Unless you are notified, you must continue with the application process.

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