Restrictions and Embargoes

Last updated July 21, 2020

 

Operational Updates Related to Coronavirus

Face masks

We request that all customers wear face masks while in our facilities to protect the health and safety of our employees, fellow customers and communities. Face masks are required in some of our facilities.

Other efforts

  • We have implemented enhanced daily cleanliness and sanitation protocols across our facilities.
  • We are operating under social distancing guidelines in our facilities, ensuring that interactions among employees and between employees and customers can happen at a safe distance.
  • All Alaska Air Cargo employees are required to wear face masks while working.
  • We have implemented crowd control measures that limit the capacity of customers based on facility size. We have also installed spacing guidelines throughout our facilities, particularly in the lobbies and waiting areas.

Station hour of operation changes

Many of our locations are adjusting station hours as our flight schedule changes. The dynamic nature of this situation means hours may continue to change on short notice. Please modify your dropoff and pickup times accordingly. View the latest station hours here.

Network updates

A reduced flight schedule is in effect. Check out the latest flight schedules here.

Cargo service is temporarily suspended to the following cities until at least September 1, 2020:

  • Kahului (OGG)
  • Kailua (KOA)
  • Lihue (LIH)
  • Mazatlán (MZT)
  • Zihuatanejo (ZIH)

Pet Connect Animal Travel

Nonstop and direct flights only

Until further notice, live animal (AVI) shipments can travel on nonstop and direct flights only. No connections will be permitted. Customers must be able to retrieve their animal in case of flight cancellation. Kenneling services will not be provided.

Warm weather restrictions

Florida (Tampa, Fort Lauderdale, Orlando)
May 15 - September 1: Embargo on all flights

Texas, Nashville, Atlanta, Raleigh/Durham, New Orleans, Sacramento, Phoenix
July 1 - September 1: Embargo on all flights

State of Alaska Restrictions and Embargoes

  • Club 49 and main deck AVI/Live Animal shipments continue to be embargoed and are not available to, from or within Alaska. 
  • ​​Maximum weight is restricted to 800 lbs. per piece for freighter flights. 

Station Restrictions

Certain Alaska Airlines locations have various seasonal and station-specific restrictions.