Restrictions and Embargoes

Last updated January 8, 2021

 

Operational Updates Related to Coronavirus

Face masks

We request that all customers wear face masks while in our facilities to protect the health and safety of our employees, fellow customers and communities. Face masks are required in some of our facilities.

Other efforts

  • We have implemented enhanced daily cleanliness and sanitation protocols across our facilities.
  • We are operating under social distancing guidelines in our facilities, ensuring that interactions among employees and between employees and customers can happen at a safe distance.
  • All Alaska Air Cargo employees are required to wear face masks while working.
  • We have implemented crowd control measures that limit the capacity of customers based on facility size. We have also installed spacing guidelines throughout our facilities, particularly in the lobbies and waiting areas.

Station hour of operation changes

Many of our locations are adjusting station hours as our flight schedule changes. The dynamic nature of this situation means hours may continue to change on short notice. Please modify your dropoff and pickup times accordingly. View the latest station hours here.

Pet Connect Animal Travel

Hawaii restrictions

November 1 - December 31: Only one booking (Can be multiple kennels) is accepted per aircraft to Hawaii
November 23 - January 4: Only one booking (Can be multiple kennels) is accepted per aircraft from Hawaii
January 1 - March 31: Only one kennel is accepted per aircraft between Hawaii and Seattle, Portland or Anchorage. Standard pet allowence between California and Hawaii. 
April 1 - October 31: Standard pet allowence applies on all flights to or from Hawaii. 

Continental U.S. and Canada

November 15 - January 10: AVI embargo on flights operated by Horizon Air / SkyWest
November 23 - January 4: Only one booking (Can be multiple kennels) is accepted per aircraft 
 

State of Alaska Restrictions and Embargoes

  • Club 49 and main deck AVI/Live Animal shipments continue to be embargoed and are not available to, from or within Alaska. 
  • ​​Maximum weight is restricted to 800 lbs. per piece for freighter flights. 

Station Restrictions

Certain locations have various seasonal and station-specific restrictions.