Restrictions and Embargoes

Last updated July 8, 2021


Active Embargoes & Restrictions

There are no active embargos.

Operational Updates Related to Coronavirus

Face masks

We request that all customers wear face masks while in our facilities to protect the health and safety of our employees, fellow customers and communities. Face masks are required in most of our facilities.


Pet Connect Animal Travel

Seasonal Temperature Restrictions

May 1 - October 1: The following stations have restrictions in place for live animal shipments due to hot weather.
Arizona: PHX
California: ONT, SMF
Colorado: DEN
Florida: FLL, MCO, TPA
Georgia: ATL
Louisiana: MSY
Nevada: LAS
North Carolina: RDU
Tennessee: BNA
Washington D.C.: DCA, IAD

Connecting shipments via Seattle will not be permitted if temperatures exceed 85 degrees. For stations not listed above, restrictions may still apply. For more information please contact us

Hawaii Restrictions

November 1 - December 31: Only one booking (can be multiple kennels) is accepted per aircraft to Hawaii
November 23 - January 4: Only one booking (can be multiple kennels) is accepted per aircraft from Hawaii
January 1 - March 31: Only one kennel is accepted per aircraft between Hawaii and Seattle, Portland or Anchorage. Standard pet allowence between California and Hawaii. 
April 1 - October 31: Standard pet allowence applies on all flights to or from Hawaii. 

State of Alaska

Club 49 shipments continue to be embargoed and are not available to, from or within Alaska.​

Station Specific

Certain locations have various seasonal and station-specific restrictions.