Submit a Claim

Please complete the form below to initiate your claim. Please note that by completing this form, you certify that the claim is being submitted in accordance with the Conditions of Contract, and that all fields have been completed truthfully and accurately.

Claim Type

Select Claim Type from Dropdown

Shipper Name and/or CID (if available)

*Note: name MUST match what is on the AWB

Claimant Relationship to Shipment

Selection Claimant Type from Dropdown

Air Waybill (AWB) number

Date of Tender

Claimant Name

Claimant Contact Email

Claimant Contact Phone

Claimant Mailing Address

Please include your FULL mailing address, including city, state and zip code.

Claim Loss Amount

Claim Details and Description

Please provide detailed reason(s) and explanation for your claim. Upload documents below. Note: If you have more than 2 attachments, please indicate you have additional information in your claim description. Alternatively, you may consolidate your supporting information into fewer documents.

Please select a file