Contact Us
Cargo Call Center
Our call center is open every day to help with bookings, general inquiries and customer support.
Phone: 1-800-225-2752
5:00 a.m. - 9:00 p.m. (PST)
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Chat is available 7:00 am - 7:00 pm Daily: Start a chat
Note: New bookings can't be made via our chat service. Only general inquiries or modifications to existing shipments and AWBs.
Alaska Air Cargo Sales Team
Shannon Stevens, Regional Cargo Sales Manager
Region: State of Alaska
4100 Old International Airport Rd., Anchorage, AK 99502
907-266-7850
Shannon.Stevens@alaskaair.com
Michael Yu, Regional Cargo Sales Manager
Region: State of California
P.O. Box 68900 SEAFZ, Seattle, WA 98168
206-392-8795
Michael.Yu@alaskaair.com
Ravelle Snyder, Regional Cargo Sales Manager
Region: Arizona, Colorado, Missouri, Montana, Nevada, Oregon, Utah, Washington
P.O. Box 68900 SEAFZ, Seattle, WA 98168
206-392-8791
Ravelle.Snyder@alaskaair.com
Malcolm Montgomery
Region: Florida
407-924-6975
Malcolm.Montgomery@alaskaair.com
Bill Parker
Region: Texas
832-774-0577
Bill.Parker@alaskaair.com
Laurie Solis
Region: Massachusetts
617-448-9525
Laurie.Solis@alaskaair.com
Inside sales and all other regions not listed:
Please email cargo@alaskaair.com
Cargo Headquarters
Adam Drouhard, Managing Director
P.O. Box 68900 SEAFZ, Seattle, WA 98168
206-392-8798
Adam.Drouhard@alaskaair.com
Jeff Olver, Director, Cargo Operations
Region: Seattle and state of Alaska
P.O. Box 68900 SEAFZ, Seattle, WA 98168
206-392-8793
Jeff.Olver@alaskaair.com
Tony Dimeglio, Director, Cargo Operations
Region: Continental U.S., Hawai'i, Mexico, Canada
P.O. Box 68900 SEAFZ, Seattle, WA 98168
206-392-8749
Tony.Dimeglio@alaskaair.com
Rick Bendix, Director Sales & Marketing
P.O. Box 68900 SEAFZ, Seattle, WA 98168
206-392-8792
Rick.Bendix@alaskaair.com