Contact Us
Cargo Call Center
Our call center is open every day to help with bookings, general inquiries and customer support.
Phone: 1-800-225-2752
5:00 a.m. - 9:00 p.m. (PST)
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Chat is available 5:00 am - 9:00 pm Daily: Start a chat
Note: New bookings can't be made via our chat service. Only general inquiries or modifications to existing shipments and AWBs.
Alaska Air Cargo Sales Team
Shannon Stevens, Regional Cargo Sales Manager
Region: Alaska
4100 Old International Airport Rd., Anchorage, AK 99502
907-266-7850
Shannon.Stevens@alaskaair.com
Mike Narowski, Regional Cargo Sales Manager
Region: California
P.O. Box 68900 LAXFF, Seattle, WA 98168
310-846-1565
Mike.Narowski@alaskaair.com
Amy Wilson, Regional Cargo Sales Manager
Region: Arizona, Colorado, Montana, Nevada, Oregon, Utah, Washington
P.O. Box 68900 SEAFZ, Seattle, WA 98168
206-392-8794
Amy.Wilson@alaskaair.com
Russ Atkinson
Region: Maryland, New Jersey, Pennsylvania, Washington D.C., Virginia
Russ.Atkinson@alaskaair.com
Michelle DeFronzo
Region: Massachusetts, New York
617-515-1215
Michelle.DeFronzo@alaskaair.com
Malcolm Montgomery
Region: Florida
407-924-6975
Malcolm.Montgomery@alaskaair.com
Bill Parker
Region: Texas
832-774-0577
Bill.Parker@alaskaair.com
Jill Reedy
Region: Illinois, Michigan, Minnesota
773-556-3253
Jill.Reedy1@alaskaair.com
Roger Welch
Region: Florida
689-239-2625
Roger.Welch@alaskaair.com
All other regions not listed:
Please email cargo@alaskaair.com
Cargo Headquarters
Adam Drouhard
Managing Director
P.O. Box 68900 SEAFZ, Seattle, WA 98168
206-392-8798
Adam.Drouhard@alaskaair.com
Jeff Olver
Director, Cargo Operations
Region: Seattle and state of Alaska
P.O. Box 68900 SEAFZ, Seattle, WA 98168
206-392-8793
Jeff.Olver@alaskaair.com
Tony Dimeglio
Director, Cargo Operations
Region: Continental U.S., Hawai'i & International
P.O. Box 68900 SEAFZ, Seattle, WA 98168
206-392-8749
Tony.Dimeglio@alaskaair.com
Rick Bendix
Director, Sales & Marketing
P.O. Box 68900 SEAFZ, Seattle, WA 98168
206-392-8792
Rick.Bendix@alaskaair.com