Shipping Service

General Cargo Product Logo
Our Lowest Cost Shipping Choice

Service

Service

General Shipping Specifics

General air freight is ideal for customers who don’t have time-sensitive shipments and can wait for available space.

Size and Weight Guidelines

General shipments may be a single package or several. The maximum weight for each piece is 300 pounds if transported on a mainline aircraft and 150 pounds if transported by regional aircraft. Dimension restrictions also apply according to aircraft type. See capacity charts here.

Speed

Speed

Shipments are targeted to arrive within 72 hours of acceptance. Goods are available for pickup two hours after flight arrival on passenger aircraft and within four hours of flight arrival on freighter flights. General freight must be accepted at the cargo facility at least two hours prior to scheduled departure or four hours prior for dangerous goods shipments or cargo flying on freighter aircraft.

Cost

Cost

Our lowest cost shipping option, General Air Freight is ideal for customers who don't have time-sensitive shipments and can wait for available space with no firm delivery committment. 
Guarentee

Guarantee

General freight is not guaranteed and travels on a space available basis. For more urgent or valuable cargo, we reccomend considering Priority or GoldStreak for your shipping needs, both of which come with a guaranteed. 

Priority Cargo Logo
Expedited Delivery for Larger Shipments

Service

Service

Priority air freight is ideal for time-sensitive shipments that need next-day or overnight flight service. Priority service guarantees your shipments arrive at your destination by a specific time.*

Alaska Air Cargo offers priority services for a variety of goods. Priority Seafood delivers reserved priority service for seafood shipments. Priority Perishable is available for perishable items, including cut flowers, tropical fish, aquatic plants, fishing bait, and foodstuffs including dairy products, meats, poultry, fruits and vegetables.

Size and Weight Guidelines

The maximum weight for each piece is 300 pounds if transported on a mainline aircraft and 150 pounds if transported by a Q400 or E175. Dimension restrictions also apply according to aircraft type. See capacity charts here.

Speed

Speed

Shipments will arrive at their destination within 12-48 hours, depending on origin and destination, and may be picked up at the destination airport two hours after flight arrival, guaranteed.

Priority cargo must be accepted at the cargo facility at least two hours prior to scheduled aircraft departure. Dangerous goods and shipments traveling on freighter aircraft must be accepted at least four hours prior to scheduled aircraft departure. 
Cost

Cost

Shipping Priority Freight falls between our General shipping and GoldStreak next flight available service for reliable and affordable shipping options around our network. 
Guarentee

Guarantee

Priority shipments are guaranteed* to arrive at their destination and be available for pickup within six hours of the booked arrival time. If we fail to deliver, the Priority service charge may be refunded up to the General shipment rate. 
 

*Priority air freight shipments must be booked in advance for the guarantee to apply. Priority guarantees do not apply to shipments of dangerous goods. All claims must be requested by customer within seven days of the service failure. Guarantee refund requests should be made at the city of origin or the destination city or by contacting us. Guarantee applicable to Alaska Airlines flights and flights operated by regional partners Horizon Air and SkyWest. Guarantee is for transportation charges only with the following restrictions: flight cancellation or delay due to air traffic control difficulties, weather or acts of God. Other restrictions may apply.

GoldStreak logo
Express Shipping for Time-Sensitive Cargo

Service

Service

GoldStreak is our next available flight service for items that needs to be there -- guaranteed.* If you’re shipping crucial documents, medical supplies, pharmaceuticals, critical replacement parts or other time-sensitive items, GoldStreak provides fast and simple express delivery for shipments.

Speed

Speed

GoldStreak shipments are for U.S. domestic flights only and offer next flight service that does not require a pre-booking. Shipments must be processed at our facility 60 minutes before departure and may be picked up at the destination airport 60 minutes after flight arrival.
Cost

Cost

Our premium shipping option, GoldStreak, offers next flight service without prebooking.  For lower cost shipping options, learn more about General or Priority freight. 
Guarentee

Guarantee

If your cargo is not available for pickup within two hours of flight arrival time, the service charge may be refunded up to 50%.*

 

*GoldStreak shipments must be booked in advance for the guarantee to apply. All claims must be requested by customer within seven days of the service failure. Guarantee refund requests should be made at the city of origin or the destination city or by contacting us. Guarantee applicable to Alaska Airlines flights and flights operated by regional partners Horizon Air and SkyWest. Guarantee is for transportation charges only with the following restrictions: flight cancellation or delay due to air traffic control difficulties, weather or acts of God. Other restrictions may apply.

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With 330 planes in our fleet, we offer 1,200 daily flights to 100+ destinations across North America.
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How to Ship
Shipping is easy with Alaska Airlines. Just follow these steps to start moving your cargo between any of our several locations.
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How to Ship